Privacy policy

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Privacy Policy

At our website, we take your privacy seriously and are committed to protecting the personal information you provide to us. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to ensure its security. Please read this policy carefully to understand our practices regarding your personal data.

What Data We Collect

To provide and improve our services, we collect the following types of personal information:

Contact Information: such as your name, email address, phone number, and mailing address when you contact us or sign up for newsletters.
Usage Data: including information about how you access and use our website, pages visited, time spent on pages, and other diagnostic data collected automatically via cookies and analytics tools.
Communication Data: records of correspondence you send to us, including emails and feedback.
Cookies and Tracking Technologies: small files placed on your device to improve user experience and gather anonymous analytic data.

How We Use Data

Your information is used for the following purposes:

To provide, maintain, and improve our website and related services.
To respond to your inquiries, support requests, and communications.
To send periodic emails about updates, offers, or important notices related to our services (with your consent where required).
To analyze website usage and improve user experience through aggregated data.
To ensure compliance with legal and regulatory obligations.

Cookies

Cookies are small text files that are stored on your device when you visit our website. We use cookies to:

Remember your preferences and settings.
Understand and analyze how you use our website.
Enable certain functionalities such as login sessions or security features.

You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may limit certain features and functionalities of our website.

Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms (including our Social/X profile). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit to understand how they collect and manage your data.

Data Security

We employ a variety of technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

Encryption of data transmissions using Secure Socket Layer (SSL) technology.
Restricted access to personal information to authorized personnel only.
Regular security assessments and updates to our systems and software.

Though we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. As such, we cannot guarantee absolute security.

User Rights

You have certain rights regarding your personal data, subject to applicable laws, including but not limited to:

Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of any inaccurate or incomplete information.
Right to Erasure: Under certain circumstances, you may request that we delete your personal data.
Right to Restrict Processing: You may limit how we use your data in certain situations.
Right to Object: You can object to the processing of your personal data for direct marketing or other purposes.
Right to Data Portability: You might request to receive your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable data protection laws.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: help@vigasoe.com
Phone: +44 7441 552093
Address: 18 Gloucester Terrace, London W2 3DY, United Kingdom

Thank you for trusting us with your personal information. We are committed to maintaining your privacy and providing a secure online environment.